Find trained household support
Share the required role, working hours, household routine and preferred placement arrangement.
Contact Polished Helpers
Let’s find the right fit for your household
Whether you are a family looking for trained household support or a job seeker interested in joining Polished Helpers, submit your details and our team will guide you through the relevant enquiry process.
Choose your enquiry type
How can Polished Helpers assist you?
Select the enquiry route that applies to you. Families can submit their household staffing requirements, while South African job seekers can provide their details for training and placement consideration.
Telephone
+27 61 538 4809
WhatsApp
+27 61 538 4809
Request trained household support
Tell us about your household, the role you need filled and the working arrangement that would best suit your family.
- Nanny or childcare support
- Housekeeper placement
- Combined nanny and housekeeper role
- Training for your current helper
Apply for training and placement
South African candidates interested in nanny, housekeeper or combined household roles can submit their details for review.
- Nanny applications
- Housekeeper applications
- Applications for both roles
- In-house training required before placement
Need general assistance instead?
For questions that do not relate to a placement or job-seeker application, contact the Polished Helpers team by email.
Family placement enquiry
Complete your household requirements
Fields marked with an asterisk are required. Your information will be used to contact you regarding this enquiry.
Job seeker application
Submit your application details
Fields marked with an asterisk are required. Your details will be reviewed for possible training and placement opportunities.
Contact information
Get in touch with Polished Helpers
Submit the relevant enquiry form for a household placement or job-seeker application. For general questions, you can contact the team directly using the confirmed details below.
General enquiries
Contact our team by email
Use the email address below for general questions that do not require the family placement or job-seeker application forms.
Email address
Office location
Polished Helpers in Midrand
The Polished Helpers office is located in Glen Austin, Midrand, Gauteng.
Physical address
23 Allan Road
Glen Austin
Midrand, Gauteng, 1685
South Africa
Looking for help in your area?
Polished Helpers currently works with families in Johannesburg, Pretoria, Cape Town, Durban, Port Elizabeth and Polokwane. Families outside these locations are still welcome to submit an enquiry as coverage continues to expand.
Frequently asked questions
Helpful answers before you submit your enquiry
Review the most common questions from families and job seekers about placement fees, training requirements and the Polished Helpers application process.
Is there a fee to get matched?
The initial consultation is free. A placement fee applies once a family confirms a candidate, and the relevant details are shared during the consultation.
How quickly can I get household help?
Urgent placements can sometimes be arranged within a few days. Include your preferred starting date and timeline in the family enquiry so the team can advise you honestly on availability.
Can I apply without formal training?
Yes. Relevant informal or family-based experience is welcome. All placement candidates must still complete the required Polished Helpers in-house training programme before being placed with a family.
Do job seekers have to pay for training?
Yes. Training is compulsory for placement candidates, and the training fee must be paid by the candidate before the programme begins. Current pricing is provided directly during the application process.
Can I request one person for nanny and housekeeping duties?
Yes. Select Nanny/Housekeeper on the family enquiry form so Polished Helpers can consider candidates trained for a combined childcare and housekeeping role.
Can I book training for my current helper?
Yes. Polished Helpers offers standalone upskilling for existing household staff using the same two-day nanny or three-day housekeeper programme. Select Upskilling Training for Current Helper on the family enquiry form.
A trusted hand in every placement
Start the conversation about your household or career
Families can share their household staffing requirements, while South African job seekers can submit their details for training and placement consideration with Polished Helpers.
- Family placement enquiries
- Nanny and housekeeper applications
- Combined household roles
- Upskilling for existing helpers